FAQs

When should I look for outside assistance from a management consultant?

Clients typically call us because they have one or more of the following needs:

  1. ongoing coaching for the CEO and/or Senior Management Team
  2. an independent assessment to quickly get a grip on the state of the company at a point in time
  3. recommendations for specific actions that will improve the company’s performance
  4. to unravel and fix urgent matters that are damaging the company’s value
  5. to work directly with the management team, investors and/or the Board to implement a change program from the recommendations above (i.e. stay actively involved!)
  6. to support investors in managing their portfolio companies

We have found that senior management and/or Boards of successful companies know in their gut when the time is right to look for outside assistance. You know when:

  • your company is stuck – the business is consistently not meeting performance expectations
  • the team is stressed out
  • you are surrounded with people who cannot be objective or honest with you about the current situation

What are the characteristics of an effective management consultant?

Here is our list (not in particular order – all are important):

  • Personal chemistry between the consultant and the company stakeholders and management team
  • Professionalism
  • Integrity
  • Confidentiality
  • Experience
  • Intelligence
  • Creativity
  • Willingness to commit to deliverables and timelines
  • Demonstrated success
  • Value

How do we work together?

We enjoy meeting or speaking once or twice (on a “no-cost” basis) to kick around ideas to clarify your real needs. Based upon these initial meetings and exchange of information, we can determine if the chemistry is right between McHugh & Company and your team. If we do not feel we would be the appropriate choice for your company, we will tell you.  Many of the testimonials found throughout the website speak to our working style and approach.  Once we understand your needs and think we could help, we will then draft a proposal that addresses the scope, approach, timing and fees of the potential assignment.  After your review, comments and re-working the proposal, if necessary, all we need is your approval to get started!

What is your fee structure?

We bill by a partial day, day or project depending upon the nature and length of the engagement. The most common approach is to estimate a range of man-days based upon the expected scope and deliverables of the project (see above “How do we work together”). In some situations we will ask for a retainer, a success fee or equity as part of the overall compensation. We do not take on projects with either “equity-only” or “contingency-type” proposed compensation.

Do you provide references?

Yes, but not immediately. Our references are willing to offer their time and thoughts on our behalf. We want to use their help to allow you to make an evaluation, but only after we have made progress on the content and scope of the proposed engagement. Having the needs and framework of our working relationship somewhat clarified will enable your dialog with the references to be more meaningful and productive for all.